Return & Refund Policy

1. Return & Replacement Eligibility

• Incorrect product delivered
• Product received damaged or defective
• Mismatch in model, specification, or brand

Any issue must be reported within 48–72 hours of delivery along with photos or videos as proof.

2. Return Conditions

• Product must be unused and in original packaging
• All accessories, manuals, and tags must be included
• Products damaged due to misuse are not eligible

3. Return Timeframe

Return or replacement requests must be initiated within 7 days from the date of delivery.

4. How to Request a Return

Contact our support team with your order details and proof of issue:

• Email: contact.agrimachine@gmail.com
• WhatsApp / Phone: +91-8889636261, +91-8435636261

5. Refund Processing

Approved refunds are processed within 3–7 business days. Refunds are issued to the original payment method.

6. Non-Returnable Items

• Used or installed products
• Customized or made-to-order items
• Products without original packaging

7. Order Cancellation

Orders can be cancelled before dispatch. Once shipped, cancellation will be treated as a return request.

8. Warranty Claims

Warranty support is provided by the manufacturer. AgriMachine will assist with documentation where required.